1. Introduction
At Vision Marketing and Design ("we," "our," or "us"), operating as My Vision Agency and My Vision Assistant, we are committed to protecting the privacy and security of the personal information of our customers, users, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (including myvisionagency.com and myvisionassistant.com), use our software applications, or interact with our services.
This Privacy Policy applies to information we collect:
- On our websites and web applications.
- Through email, text, and other electronic communications.
- When you interact with our advertising and applications on third-party websites and services.
- Through our integrations with third-party platforms, including but not limited to GoHighLevel, Zoom, Stripe, and various AI service providers (e.g., OpenAI, Google Gemini).
Please read this Privacy Policy carefully to understand our policies and practices regarding your information. By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Categories of Personal Information
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, mailing address, IP address, and unique device identifiers.
- Commercial Information: Records of products or services purchased, subscription status, payment history (processed securely via Stripe), and usage credits.
- Internet Activity: Browsing history, search history, interaction with our website and application features, and API usage logs.
- Professional Information: Business name, agency details, brand guidelines, target audience profiles, and marketing content preferences provided by you.
- User-Generated Content: Text, images, audio, video (including Zoom recordings and transcripts), and other materials you upload, create, or process through our services.
- Inferences: Preferences, characteristics, and behavior patterns derived from your use of our AI content generation tools.
2.2 Sources of Personal Information
We obtain the categories of personal information listed above from the following sources:
- Directly from you: When you register for an account, fill out forms, upload brand assets, connect integrations, or contact support.
- Indirectly from you: Through automated tracking technologies (e.g., cookies, Meta Pixel) observing your actions on our websites.
- From Third-Party Integrations: When you authorize us to connect with platforms like GoHighLevel (for contact syncing and content publishing) or Zoom (for importing webinar recordings).
3. How We Use Your Information
We use the information we collect for the following business purposes:
- To provide, maintain, and improve our software, including AI-driven content generation and marketing automation.
- To process and fulfill your requests, subscriptions, and transactions via Stripe.
- To sync contacts, tags, and marketing content with your connected GoHighLevel sub-accounts.
- To process audio/video recordings (e.g., Zoom webinars) into transcripts and marketing assets using third-party AI models.
- To communicate with you about our services, respond to inquiries, and provide customer support.
- To personalize your experience and deliver content relevant to your business niche.
- To monitor and analyze usage patterns, API consumption, and trends to improve our platform.
- To protect our website, services, and users from fraudulent, unauthorized, or illegal activity.
- To comply with legal obligations.
3.1 AI Processing and Data Usage
Our core service involves processing your inputs (brand guides, transcripts, prompts) using third-party Artificial Intelligence models (such as OpenAI and Google Gemini).
- No Training on User Data: We do not use your personal data or proprietary business content to train our own foundational AI models. We utilize enterprise API endpoints from our AI providers, and we explicitly opt out of allowing these providers to use your data to train their models, where such opt-out mechanisms are available.
- Data Transmission: Your inputs are transmitted securely to these AI providers solely for the purpose of generating the requested content.
3.2 Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:
- Your consent.
- Performance of a contract with you (e.g., providing the SaaS platform).
- Compliance with a legal obligation.
- For our legitimate interests, provided your interests and fundamental rights do not override those interests.
4. Disclosure of Your Information and Data Processing
4.1 Agency Sub-Accounts and Data Processing Addendum (DPA)
If you use My Vision Assistant as an agency to manage content for your clients, you act as the Data Controller for your clients' personal data, and My Vision Agency acts as your Data Processor. By using our services to process client data, you agree that such processing is governed by standard Data Processing Addendum (DPA) terms required by applicable privacy laws (e.g., GDPR, CCPA). You represent that you have obtained all necessary consents from your clients to transfer their data to our platform.
4.2 General Disclosures
We do not sell, trade, or otherwise transfer your personal information to third parties for monetary or other valuable consideration. However, we may disclose personal information that we collect or you provide in the following circumstances:
- To Service Providers: We share data with contractors and service providers who perform services on our behalf, including hosting (Vercel, Supabase), payment processing (Stripe), AI processing (OpenAI, Google Gemini, Firecrawl), and marketing automation (GoHighLevel).
- To Comply with Law: To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To Enforce Rights: To enforce our rights arising from any contracts entered into between you and us, including our Terms of Service.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
In the preceding twelve (12) months, we have not sold any personal information.
5. Your Rights and Choices
5.1 GDPR Rights (For EEA Residents)
If you are located in the EEA, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.
5.2 CCPA/CPRA Rights (For California Residents)
If you are a California resident, you have the right to know what personal information is collected, request deletion, opt-out of the "sale" or "sharing" of your personal information, non-discrimination, correct inaccuracies, and limit the use of sensitive personal information.
While we do not "sell" your personal information for monetary value, we may "share" information with third-party advertising partners (e.g., via the Meta Pixel) for cross-context behavioral advertising. You may opt out of this sharing by contacting us, by using available browser-based opt-out preference signals, or at any time through our Your Privacy Choices - Do Not Sell or Share My Personal Information page.
5.3 How to Exercise Your Rights
To exercise your rights, please submit a request to us by:
- Email: Info@myvisionagency.com
- Mail: 5625 N German Church Rd, Unit #2119, Indianapolis, IN 46235
- Phone: (317) 548-0272
We may need to verify your identity before processing your request.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including providing our SaaS services, complying with legal obligations, resolving disputes, and enforcing our agreements. User-generated content and AI outputs are retained within your account until deleted by you or upon account termination.
7. Data Security
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls (e.g., Supabase). Payment transactions are encrypted and processed directly by Stripe; we do not store full credit card details.
Unfortunately, the transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.
8. Cookies, Tracking Technologies, and Data Partners
We use cookies, web beacons (such as the Meta Pixel), and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or online profiles. We (or service providers on our behalf) may then send communications and marketing to these emails or profiles. You may opt out of receiving this advertising by clicking here.
9. Children's Privacy
Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside the United States, please note that we transfer the information to the United States and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
Vision Marketing and Design
Contact Name: Bridget Bartlett
Email: Info@myvisionagency.com
Address: 5625 N German Church Rd, Unit #2119, Indianapolis, IN 46235
Phone: (317) 548-0272